Qualification and Experience:

• Minimum 16 years of education from a reputable/HEC recognized university in ICT related discipline (Information Technology, Computer Science, Computer Engineering etc.), Project Management, Public Administration, Business Administration, or a related field.
• Minimum 10 years of experience in customer experience management, UX/UI design, or related fields.
• Proven expertise in designing and implementing customer journey maps and usercentered designs. 4. Familiarity with digital platforms, including web and mobile applications for public services.

Instructions:

You must review and read the attached advertisement before processing.